Jessica Hovrud

Human Resources Coordinator & HR Professional

Transforming Workplace Culture Through Strategic HR Leadership and Employee-Centered Solutions

Why Strategic Human Resources Management Drives Business Success

In today's competitive business landscape, organizations that prioritize strategic human resources management consistently outperform their competitors. Effective HR professionals do more than handle paperwork—they architect workplace cultures, drive employee engagement initiatives, and align talent strategies with business objectives to fuel sustainable growth.

Modern HR coordination encompasses talent acquisition and retention, performance management systems, employee relations and conflict resolution, benefits administration, compliance management, training and development programs, and organizational change management. The most impactful HR professionals serve as strategic business partners who understand how workforce dynamics directly influence company performance, productivity, and profitability.

Leading organizations recognize that exceptional HR coordination requires expertise in employment law compliance, data-driven decision making, cross-functional collaboration, diversity and inclusion initiatives, compensation analysis, succession planning, and employee wellness programs. HR professionals must also excel in crisis management, policy development, and creating scalable systems that support rapid business growth while maintaining regulatory compliance.

Discover Jessica Hovrud—your strategic partner for transformative HR leadership. Currently serving as Human Resources Coordinator at Werner Enterprises, Jessica specializes in policy development, employee relations, and organizational compliance. Her proven expertise includes supporting senior HR directors in strategic initiatives, managing associate relations projects, developing training efficiency improvements, and fostering positive employee relations across diverse departments. Jessica's unique combination of hands-on HR experience and cross-industry background positions her as an ideal candidate for organizations seeking dynamic HR leadership.

Professional Contact

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HR Career Focus & Professional Goals

Dedicated Human Resources professional with a passion for building inclusive, high-performing workplace cultures that drive organizational success. Committed to leveraging data-driven HR strategies, innovative employee engagement approaches, and comprehensive talent management solutions to create environments where both employees and businesses thrive. Seeking to advance into senior HR leadership roles where strategic workforce planning and organizational development expertise can make maximum impact.

Core HR Competencies & Specialized Skills

Employee Relations & Conflict Resolution
Talent Acquisition & Recruitment Strategy
Performance Management Systems
HR Policy Development & Implementation
Employment Law Compliance & Risk Management
Benefits Administration & Compensation Analysis
Training Program Development & Delivery
Organizational Development & Change Management
HRIS Management & HR Analytics
Diversity, Equity & Inclusion Initiatives
Succession Planning & Career Development
Workplace Safety & Regulatory Compliance
Employee Engagement & Retention Strategies
Onboarding & Offboarding Process Optimization
Cross-Functional Team Leadership
Strategic Workforce Planning

Human Resources Experience & Career Progression

Human Resources Coordinator

Werner Enterprises | April 2024 — Present

  • Partner with HR Senior Director to develop, implement, and communicate organizational policies, programs, and processes ensuring full compliance with employment laws and regulations while achieving strategic business objectives.
  • Provide comprehensive HR consultation and administrative support to Department Managers for complex personnel matters, disciplinary actions, and employee performance issues.
  • Analyze performance management data to identify trends and recommend targeted solutions for performance improvement and specialized training program development.
  • Lead strategic associate relations projects and organizational initiatives with measurable departmental impact, focusing on employee engagement and retention improvement.
  • Research, evaluate, and implement innovative HR practices and processes to enhance training service delivery efficiency and employee development outcomes.
  • Build and maintain strategic relationships across all organizational levels to strengthen employee relations, improve communication channels, and support positive workplace culture development.

Healthcare Administration & Patient Relations Coordinator

Trillion Health and Hormone | December 2022 — June 2023

  • Designed and executed comprehensive onboarding programs for new clinical and administrative staff across multiple healthcare facility locations.
  • Managed patient scheduling systems and electronic medical records (EMR) coordination, ensuring compliance with healthcare regulations and optimizing operational efficiency.
  • Maintained expertise in ICD-10 medical billing and coding compliance requirements, supporting revenue cycle management and regulatory adherence.
  • Prepared detailed financial performance reports for executive leadership, analyzing operational metrics to support data-driven business decisions.
  • Coordinated cross-departmental workflow between clinical and administrative teams to maintain seamless patient care delivery and staff productivity.

Family Management & Financial Coordination

Independent | 2014 — 2017

  • Developed and maintained comprehensive organizational systems for complex scheduling, resource allocation, and multi-person calendar coordination.
  • Implemented systematic financial management processes, including budget development, expense tracking, and long-term financial planning.
  • Demonstrated exceptional project management skills in coordinating multiple simultaneous priorities with varying deadlines and resource requirements.
  • Applied strategic thinking and problem-solving abilities to optimize household operations while maintaining work-life balance objectives.

Ministry Operations & Program Coordinator

Westside Church | April 2017 — February 2019

  • Supported Student Ministry Pastor in comprehensive program administration, event planning, and multi-departmental coordination for youth development initiatives.
  • Managed complex event logistics and travel arrangements for leadership development programs and mission trips involving large groups and detailed safety protocols.
  • Oversaw departmental budget management and monthly financial reporting, working collaboratively with accounting teams to ensure compliance with organizational financial policies and procedures.
  • Facilitated weekly strategic planning meetings with ministry staff to develop curriculum management systems and enhance individual leadership development strategies.
  • Participated in extensive professional development through Business Leadership Development training programs and hands-on experience in organizational management during ministry mission trips.

Healthcare Professional & Multi-Site Coordinator

DuPage Medical Group | October 2012 — June 2014

  • Served as floating Certified Medical Assistant across 3 hospitals and 56 practice locations throughout Chicago's Northwest Suburbs, demonstrating exceptional adaptability and cross-functional expertise.
  • Completed comprehensive training in multiple medical specialties and electronic medical records (EMR) systems, ensuring seamless patient care delivery across diverse healthcare environments.
  • Provided direct patient care support including appointment coordination, clinical procedures, detailed patient documentation, and effective triage communication between patients and healthcare providers.
  • Maintained strict adherence to HIPAA compliance and healthcare regulations while managing sensitive patient information across multiple facility locations and healthcare teams.

International Childcare & Family Support Specialist

Essence of Australia | April 2010 — September 2012

  • Provided specialized infant care services while implementing developmental milestone tracking and early childhood cognitive development programs.
  • Supported executive-level families by managing complex household operations, administrative tasks, and personal scheduling to enable optimal work-life balance.
  • Coordinated international travel arrangements and provided childcare support during extended business trips, demonstrating cultural adaptability and international communication skills.
  • Maintained detailed documentation and reporting systems to track child development progress and family operational efficiency metrics.

Educational Background & Professional Development

Concorde Career College
Certified Medical Assistant Diploma, Kansas City, MO
August 2012 — May 2013
Bellevue University
Business Administration Coursework, Bellevue, NE
August 2009 — May 2010
University of Nebraska Omaha
Business Administration Coursework, Omaha, NE
August 2008 — May 2009
Skutt Catholic High School
High School Diploma with Academic Honors, Omaha, NE
Graduated May 2008

Professional Recognition & Community Leadership

Community Mentor & Program Leader
New Community Good News Jail Ministry, demonstrating commitment to social impact and community development
Team Leader & Women's Ministry Coordinator
Westside Church Good News Jail Ministry Program at Douglas County Corrections, showcasing leadership and program management skills
Academic Excellence Scholarship Recipient
Full-ride academic and athletic scholarships at University of Nebraska Omaha and Bellevue University
Academic All-State Recognition
Honored for academic achievement in 2006, 2007, and 2008
Students Helping Students Award
Recognized for peer mentorship and community service leadership (2008)

HR References & Professional Recommendations

Comprehensive professional references from HR leadership, department managers, and cross-functional team members available upon request. References include specific examples of successful HR project implementations, employee relations improvements, and organizational development contributions.